TERMS & CONDITIONS
FIRST.- SERVICE DESCRIPTION
Wolopay Service is an online unified payment solution, allowing its users to choose from a wide range of methods of payment for the purchase of digital content and / or services (jointly, Products) by different suppliers without the need to register in other websites or to complete complex electronic forms.
To enable these options, Wolopay provides its service in collaboration with many payment providers and affiliated suppliers, whose particular terms and conditions shall also apply depending on the Product acquired and the payment method used.
When you purchase a Product, you are granted a limited license to use the Product within the supplier’s environment (game, virtual world or similar), which you must do in accordance with said supplier’s own terms & conditions. Similarly, when you choose a specific payment method, you agree to be bound by the terms and conditions set forth by its provider.
The Wolopay Service operates as a "virtual store", integrated within the affiliated suppliers’ individual platforms. When a user intends to purchase a particular Product within the supplier’s environment, Wolopay´s own computing environment overrides it and a new Wolopay payment window is displayed on the user’s screen.
Once in this window, by selecting a particular content or service and one of the payment methods available, the Wolopay Service generates the confirmation window necessary to execute the transaction.
Once the transaction is accepted by the user and payment is confirmed, Wolopay automatically orders the supplier’s platform to make available to the user, in its own computing environment, the Product acquired. A final printable pop-up window with all data of the transaction is also offered to the user for billing purposes.
THIRD.- PRICES, PAYMENT AND BILLING
The price of each Product offered through the Wolopay Service will always be displayed on its window before confirmation request, together with any applicable fee or tax, and with information on the single or recurrent nature of the charge.
Payment of the requested Product can be made via various methods (PayPal, credit card, e-currencies, SMS micro-payments), depending on the particular Product requested.
By selecting a particular payment method you agree to be bound by its particular terms and conditions, set forth by its provider.
Billing is due upon completion of each transaction, the Wolopay Service providing users with a downloadable file with the breakdown of all invoiced concepts and supplier’s data.
FOURTH.- REFUNDS, WITHDRAWAL AND CANCELLATION
Refund requests will only be processed in the following cases:
- Failed transmission of the content or service requested after 24h from payment, where the full amount will be refunded.
- Inconsistency between billed amount and charged amount, the latter being higher, where only the difference will be refunded.
Users hereby acknowledge and agree that they are not entitled to any withdrawing rights in relation to digital content and / or service purchases made through the Wolopay Service, as delivery and availability are immediate.
In the case of transactions involving the recurring payment of a price (subscription), users may, at any time, communicate to Wolopay their willingness to prevent the accrual of new charges, which may lead to content or service unavailability.
FIFTH.- USER RESPONSIBILITIES
The Wolopay Service is made available for your own, personal use, and it must not be used for any commercial purpose whatsoever or for any illegal or unauthorised purpose.
In particular, you may not use the Wolopay Service to do the following or assist others to do the following:
- Violate any person's or entity's legal rights (including, without limitation, intellectual property, privacy, and publicity rights);
- Transmit files that contain viruses, spyware, adware, or other harmful code;
- Impersonate yourself, any person or entity or otherwise misrepresent your affiliation;
- Defeat any access controls, access any part of the Wolopay Service that we have not authorized you to access (including password-protected areas).
- Harvest or collect any IP addresses or email addresses or other contact information of any users of the Wolopay Service, by electronic means or otherwise;
- Restrict or in any way inhibit any other person’s use of the Wolopay Service;
- Use or attempt to use any Wolopay Service vulnerabilities;
- Alter or delete, or attempt to alter or delete, information of Wolopay or any third party without authorization.
Wolopay cannot verify the identity of its users or the accuracy of their manifestations, including in relation with the ownership of the payment instruments used. Wolopay cannot therefore be held liable for the unauthorized use thereof. Holders of credit cards, PayPal accounts, etc, are solely responsible for their safekeeping.
Wolopay is only an intermediary between users and Product suppliers. Wolopay cannot therefore be held liable for bad performance of the Product purchased. Users must address themselves to the relevant supplier in case of dissatisfaction with the Product.
Access to the Wolopay Service is under the sole risk of the users, it being offered "as is", without warranty of any kind, expressed or implied, on continuity, maintenance or absence of errors thereof. Wolopay cannot therefore be held liable for any damage caused to users or third parties in connection with their access and / or use of the Wolopay Service, or with the inability to access or use the same.
Wolopay reserves the right to modify these terms at any time to conform to the law or to service improvements by informing its users through a notice posted on the website. By using the Wolopay Service after publication of said notice users agree to be bound by the new terms. It is the responsibility of the users to regularly consult and learn about same.
EIGHTH.- LAW AND JURISDICTION
These terms are governed by the Spanish law.
As far as legally admissible, users waive any other jurisdiction that may apply and submit to the exclusive jurisdiction of the civil courts of the city of Madrid, Spain, for disputes concerning the interpretation or enforcement thereof.